Privacy Policy

Effective Date: September 24, 2025

Introduction

Clear Trace Investigations, LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with applicable laws, including Texas privacy laws. By using our website ([yourwebsite.com]), you consent to the practices described in this policy.

Information We Collect

We may collect the following types of information:

1. Personal Information

Name
Email Address
Phone Number
Address
Any other information you provide to us voluntarily

2. Non-Personal Information

IP Address
Browser type
Operating system
Pages you visit on our site
Time and date of your visit
Referring website addresses

3. Cookies

We may use cookies to enhance your experience on our website. Cookies are small data files stored on your device. You can manage cookie preferences through your browser settings.

How We Use Your Information

We may use the information we collect for various purposes, including:

To provide, maintain, and improve our services
To communicate with you and respond to your inquiries
To send you updates, promotional materials, and newsletters
To analyze usage patterns and improve our website
To comply with legal obligations and protect our rights

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your Personal Information to outside parties except in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in operating our website and conducting our business.
Legal Compliance: We may disclose your information to comply with legal obligations, respond to subpoenas, or protect our rights.

Data Security

We take the security of your information seriously and utilize reasonable security measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Rights

You have the right to:

Request access to your Personal Information
Request correction of your Personal Information
Request deletion of your Personal Information
Withdraw consent at any time where we rely on your consent to process your Personal Information

To exercise these rights, please contact us at [insert contact information].

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or the content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Clear Trace Investigations, LLC

investigator@ctinvestigates.com
972.228.2000

SMS Terms & Conditions.

Clear Trace Investigations, LLC Terms and Conditions / Privacy Policy
Clear Trace Investigations respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:
• Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
• Data Usage: We use your data solely for customer care.
• Data Security: We protect your data with secure storage measures to prevent unauthorized access.
• Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
• MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
• Messages are recurring, and message frequency varies.
• Contact Clear Trace Investigations, LLC at 972.228.2000 or investigator@ctinvestigates.com for HELP or to STOP receiving messages.
• Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to or 972.228.2000. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
• You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
• Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Clear Trace Investigations, LLC will not sell, rent, or share the collected mobile numbers